1. Q: Are you a manufacturer or trading company?
A: Oekan is one of the EVERPRETTY Brand, 100% certified Manufacturer with professional service team from design to delivery in the past 27 years. We even can do Door To Door Service for any project.
2. Q: How to get a sample?
A: Yes, of course, we can send you a sample. The sample will be ready in 1-3 days, and the sample fee can be reture into the bulk order.
3. Q: How does your factory making sure the Quality Control well?
A: Quality is priority. We have our own quality standard for each product which is matching with the latest standard for ISO, SGS, TUV, BV. With the quality standard we have, we also have matching quality control method to make sure everything make in standard. And for each product, we will tested the quality before loading. Also we will always make higher and higher standard for our production department because we know we can make it.
4. Q: How many days you can finish order?
A: The time for the production is based on the quantity you need and the requirements you need.
5. Q: Where is your factory located in? How can I visit there?
A: We are loctaetd in Qingyuan which is 40 mins way from Guangzhou Baiyun International Airport by car.
6. Q: What Can we do if you can't come to our factory?
A: We can set up a online meeting just for you to visit our factory and inspecting your order.
7. Q: What is your service?
A: Here is what we can provide:
1. OEM, ODM, customize service and Free Project Design;
2. 24/7 hassle-free service from beginning to end;
3. Professional Delivery Team with 25 years' experience from Sea shipping, Air transport to Land Transportation, Door To Door service;
4. Ondoor Installation Service for Project.
8. Q: What kind of things you can customized?
A: Fully Customizable from design, color, size to material, delivery, logo.
9. Q: What is your warranty?
A: 3 years warranty for normal use.
10. Q: Do you have licence for import & Export?
A: Yes, we have. And we have already exported to oversea market more than 25 years.
11. Q: What products do you have?
A: We have Hospital Bed, Examination & Surgical Table, Medical Chair, Medical Trolley, Medical Cabinet, Healthcare Furniture etc.
12. Q: What is your packing clause?
A: In order to help customers reduce transportation costs and protect the goods on transportation, Products Structure and Package always in CKD.