Complaint
| Item No. | NEPTUNE |
| Description | OFFICE CHAIRS |
| Seat material | Wooden frame and primary foam inside; PU + PVC Cover. |
| Frame material | 300mm chrome metal base; PP armrests; Tilt mechanism; 100mm class 3 chrome gas lift; 50mm nylon castors. |
| Color | Customized |
| Product size | W61*D57*H92-102cm; (Seat: W47*D47.5*T5cm; Backrest: W46*H61*T2cm) |
| Carton size | 62*22.5*55cm |
| Package | 1pc/ctn |
| G.W./N.W. | 11.5/10 kgs |
| Loading Quantity | 710pcs/40'HQ |
| Advantage: | Economic price; Classic design; Large loading quanity. |
Q:Professional Before-Sale Service
A:
1. Factory Visiting.
2. Sample could be offered for testing, cost would be refunded after the order confirmed.
3. Our Professional team gives you answers with more than 10 years experience of manufacturing
and marketing by 24 hours on-line contacting.
4. Sample provided within 7 days.
5. ODM&OEM processing for chair, LOGO or carton.
Q:Quality Control
A:
1. Before the order to be confirmed, we will check the Material And Color of leather/fabric details
by sample which should be strictly as same as mass production.
2. We will be tracing the different phase of production from the beginning.
3. Every product will be checked by our QC or customer's QC before packing.
Q:On-time shipment and leading time
A:
1. Adequate Inventory(components).
2. Have our long-time Stable Transport Company which ensuring competitive freight price, safe
and on-time shipment.
Q:Considerate After-Sale Service
A:
1. Guiding installation and daily using.
2. We have 2-year Quality Warranty. For customer complaints, we will give a reasonable solution
within 48 hours by replacement or maintenance.
3. 24 Hours on-line contacting and phone call stand-by for after-sale service.
