Complaint
| Product name | Custom Flash Black Storage Boxes Portable Gift Jewellery Case Packaging |
| Material | Art paper coated paper, or as the clients' requirements |
| Specification | Size: difference size or according to clients' specific requirements |
| Shape | Rectangle; Square; Circular; Oval; Triangle; Heart shape, Other special Shapes |
| LOGO | Spot UV, Printing, Hot stamping, Embossing |
| Features | Recyclable, fine craftsmanship, high quality |
| Brand | OEM and ODM are available, and we can printing the LOGO, that the customers supply |
| MOQ | 500SETS |
| Price | Reasonable price |
| Delivery time | 2 weeks for 10000-15000PCS |
| Sample time | 5-7 days, according to the size and workmanship |
| Sample fee | Paid by customer, prepay according to the quantity of last order |
| Payment | L/C,T/T,D/P, Western Union, Paypal |
| Packing: | Carton, Case Or Box |
| DESIGN DEPARTMENT. | MARKETING/E-COMMERCE DEPARTMENT. |
| 1. Responsible for leading the early stage communication with customers and design strategy development of the design project. 2. Responsible for creative design work, including visual identity system design, graphic design, digital media design, can accurately grasp the design direction of the project. And accurately convey to every team member. 3. Take charge of the work of the design department, act as the creative core, design guidance, effect coordination, design communication tasks, implement and implement the tasks delivered by the company. | 1. Integrated the company's Internet marketing and e-commerce business processes, participated in the design of solutions, and solved various problems encountered in the process of Internet marketing. 2. Integrated network marketing customers and channels, carried out various cooperation, regularly maintained customer relations. 3. Familiar with search engine optimization, good at integrating various means of the network to carry out effective sales. |
| PUCHASING DEPARTMENT. | ENGINEERING DEPARTMENT. |
| 1. Develop and improve the procurement system and process. 2. Develop and implement the procurement plan. 3. Budget and control purchasing cost according to the development and actual needs of direct purchase center. 4. Select and manage suppliers. | 1. Responsible for making and improving the process of orders. 2. Responsible for the process, technical support and guarantee of the production site. 3. Implement company quality/environment/safety policy, target, quota and program, set and implement departmental target. Responsible for the effective operation and continuous improvement of quality/environment/safety system in the department. |
| 1. | What kind of information should I offer if I want to get a quotation? 1) box type and printing requirements. 2) box folded size or flat size. < Length x Width x Depth > 3) material and finishing material of packaging boxes. 4) if you are unsure printing color or box finishing material we can provide suggestions. Usually the quotation will be sent to you within 4 working hours upon all the details of products being clear. We can quote you within 1 hour or even less time for urgent transaction. |
| 2. | Can I get a sample before mass production? Of course! The normal production progress is that we make pre-production sample for your quality evaluation in advance. We will start mass production until we get your confirmation on this sample. |
| 3. | Is sample free? how long can you make a sample? 1) White sample is free of charge. For finished sample, we only charge you printing and material cost since running a large printer for small quantity package is very expensive. 2) White sample needs 1-2 working days, digital sample needs 3-5 working days ,printing sample needs 5-7 working days which up to confirmed file. |
| 4. | Can the sample charge be refundable? Yes, sample charge can be refundable and deduct from bulk order. |
| 5. | How long is the mass production time? Normally 15-25 working days according to different quantity. Rush order can be faster. |
| 6. | What kind of file format do you accept? AI & PDF file is preferred. |
| 7. | Can you print spot varnish, UV clear coating with 5 or 6 colors ? Yes. We have 6C printer and complete post process machines. |
| 8. | What delivery method do you have ? 1) By sea 2) By train 3) By air 4) By express (DHL / UPS / FEDEX / TNT / EMS) |
| 9. | What's your payment term? 30% deposit and balance before delivery. |
| 10. | What's your advantage comparing with other packaging factories? Our quality is assured cause our factory focus on producing packaging material for more than 24 years. We have experienced workers and responsible sales representives who can analyze buyer's entire project quickly and work out the most effective project to achieve mutual win. Finally our factory is located in south of China which is very mature packaging manufacturing base and has very sufficent material supply. |
