FAQ
Q.1: Are you manufactory or trading company?
We are the manufactory specialize in structured cabling network products and accessories. Our factory had been verified by ISO9001:2005, and we are AAA grade credit enterprise.
Q.2: Can we pay the visit to your factory?
Welcome to our factory, we will confirm the schedule with clients, and arrange pick up service and accompany with you during the whole visit
Q.3: How long to get the samples? How to pay sample and freight charge?
Samples can be ready within 2-3days.Sample charge can be paid by TT, PAYPAL, etc. We will also consider sending sample free of charge with freight collected by customer
Q.4: How to assure of your quality control
Firstly, all the raw material by IQC before production process; Secondly, during production by IPQC; Thirdly, QC check before packing; Finally, full inspection before shipment.
Q.5: Can we have our logo or company name to be printed on the product or packing?
Most of our business is OEM, we can silk printing your logo on product, or work out your own packing design.
Q.6: How to make orders?
Please send your P.O to us by Email, we will make Proforma invoice under your request. After get your confirmation for the PI, we will reply the lead time and arrange production accordingly.
Q.7: What's your shipment suggest?
We suggest small or trial order by Air, or courier like DHL, FedEx, UPS, etc. For large order, we suggest by Sea, if you have own forwarder, you can send the contact information, if you need us to quote freight, we can check the best price for you.
Q.8: What's lead time for shipment? Do you have stock?
Normally we have stock for hot items. We will quote the delivery time based on your quantity.7-15days for regular orders.