Complaint
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1.Are you a trading company or a manufacturer?
We are manufacture for pet pad,pet diaper and dog poop bag,also act as a trade company for other product,like pet toilet ,pet toy,pet grooming tools,pet bed etc.
2: Why we can choose you?
1): Reliable---we are the real company, we dedicate in win-win
2): Professional---we offer the pet products exactly you want
3): Factory---we have factory, so have reasonable price
3. Can you send free samples?
A:Yes, free samples can be offered, you just need to pay the express fee. Or You can provide your account number from international express company, like DHL, UPS & FedEx , address & telephone number. Or you can call your courier to pick up at our office.
4.Can you make our private lable and logo?
Yes ,we can do as you need ,we special do OEM service for 14years ,and we Also make OEM for amazon customers.
5.How long about the delivery time?
A:30days after we received the deposit.
6. What is your payment terms?
A:30% deposit after confirmation and 70% balance before delivery or 100% L/C at sight.
7.What is the shipping port ?
A:We ship the products from SHANGHAI or NINGBO port.
