Complaint
| Product name | Toner cartridge |
| Feature | Compatible |
| Place of origin | Made in China |
| Version | Asia |
| For use in | CANON IR C5840 C5850 C5860 C5870 |
| OEM code | NPG-83 |
Q1: How to send sample?
A: We send sample by express, usually DHL, FedEx, TNT, EMS or UPS to guarantee promptly delivery. We also can send to your forwarder as your requirement.
Q2:How about payment terms ?
a. For sample and timely delivery order, 100% Payment in advance, it is better for you to order by on-line
b. <30,000USD, if lead time more than 20 days, 30% Payment in advance, 70% balance should be paid before delivery
c. >100,000USD,we accept 50% payment in advance, 50% balance should be paid after the seller show the copy of B/L
d: we accept T/T, Escrow, Western Union
Q3: How to deal with defective products? After confirming, the defective goods can be exchanged with the ratio of 1:1. We will make concrete solutions to concrete problems.
