Complaint
| Item | specification | Actual Value |
| Color Number, Mg Lodi | 1-10 | 2.8 |
| Acide Value. Mg | < 0.60 | 0.56 |
| Peroxide Value, 1⁄2 0 Millimole/ Kg | <10 | 0.8 |
| Moisture And Volatile Matter,% | <0.10 | 0.065 |
| Density ratio for oil at 20°c temp | 0.918-0.923 | 0.92 |
| Refractive index at 40° | 1.467-1.469 | 1.468 |
| Flash Point, °c | 234 | 235 |
| Lodine Value | 110-143 | 130 |
| Unsoaping materials | < 1.5 | 1.368 |
| Soap,% | none | none |
| Saponification value, gm | 179-194 | 182 |
| Shelf Life | 24 Months |
Hebei Kaibel Biotech Co., Ltd. is a manufacturer specializing in the production of detergent raw materials and cosmetic raw materials related products. Our factory has complete testing equipment, strong technical force, complete product types, our products are high quality, reasonable price and rich taste. Our products are widely sold in Europe, the Middle East, Southeast Asia and the United States, they are widely recognized and trusted by users. We welcome new and old customers from all walks of life to contact us, establish future business relations and create success together! Our customers include scientific research institutes of major universities, as well as commercial-scale enterprises in the pharmaceutical, microelectronics, chemical, petrochemical and other industries. Our products are sold all over the country in China, and exported to the United States, the Netherlands, Mexico, Chile,Switzerland, South Korea, Japan, Germany, France, Israel and Southeast Asia and other countries. Our service team will be committed to continuously exploring new products and developing new products, and focusing on the development of high-end chemistry, analytical chromatography, life science and material science to provide customers with the most competitive products and services. The company currently operates many kinds of products such as detergent raw materials, Cosmetic raw materials,Chemicals raw materials,Plastic raw materials ,Plant extract and new products are continuously put on the market every year. At the same time, our company insists on improving product quality as the center, based on strict scientific management, and strives to win the recognition of every customer with high-quality products, high-quality services and reasonable prices.
Q1. Can I have a sample order for your products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks.
Q3. Do you have any MOQ limit for order?
A: Low MOQ, 10-100g for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for your products?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for normal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on package?
A: Yes. Please inform us before our production and confirm the design firstly based on our sample.
Q7: Are you trading company or manufacturer?
A: We are chemical factory in China. So we can provide wholesale price.
Q8: What are your payment terms?
A8: We can accept various payment methods, Western Union, T/T, Paypal, etc.
Q9: Can your company accept the special requirements of customers?
A9: Of course, we can accept technical consultation, custom synthesis of pharmaceutical intermediates, etc.
Q10: How about the delivery time?
A10: The delivery time is about 7-20 days after confirming the payment. Delivery times vary from country to country. (excluding Chinese holidays)
Q11: What type of containers do your company's products use?
A11: Our discreet packaging, good airtightness guarantees 100% of your package to pass through customs, generally aluminum foil bags, fluoride bottles, plastic steel drums, plastic drums or according to customer requirements, we will try our best to meet your requirements.
Q12: What is the shipping method?
A12: For small orders, we express by air, such as Fedex, TNT, UPS, DHL, EMS, for large orders, we can ship to the airport by air, and by sea to the seaport. Our deliveries are 100% safe, fast, reliable and discreet.
Q13: What kind of products does your company produce?
A13: Basic chemicals, scientific research chemicals, pharmaceutical intermediates, various chemical materials and derivatives, etc.
Q14: How can we trust you?
A14: We welcome you to visit at any time, before we start B2B, MIIC has conducted an on-site audit of our company and approved our credit.
Q15: Do you have a transshipment policy?
A15: If the package is lost, we will provide good after-sale service and re-shipping policy.Long-term cooperation with customers brings huge benefits. We always take great care in the packaging of our products to ensure that 100% of the goods are delivered to our customers.
