Complaint
| Technical Parameter: | |
| Model | XSL-16S full servo paper cup machine |
| Suitable size | Top diameter:60-95mm Bottom diameter:40-75mm Height:50-135mm Depth from bottom:5-12mm |
| Production Speed | 120-150pcs/min |
| Paper request | 170-380gsm single/double PE paper |
| Weight | 3600kgs |
| Machine Size | 2950*1400*1950mm |
| Power | 3 phase,380V,50HZ 21KW |
| Air consumpion | 0.6-0.8m³/min |
FAQ:
--Direct to the company: Zhejiang Golden Cup Machinery Co.,Ltd.
Address: No.399 Jiangnan Avenue,Gexiang New District,Ruian City,Wenzhou City,Zhejiang,China,
Q2. Are you a manufacturer?
Yes, we are manufacturer of paper cup machine
Q3.What's your product range?
Coffee cups. tea cups, ice cream cups, noodle bowl, salad bowl, KFC bow etc.
Q4.What size of cups or bowl can make on your machine?
we can make from 4OZ to 32OZ by differeent moulds &machines, and other non-standard size we will check and confirm.
Q5.What information should i let you know if i want to get a quotation?
--Quantity
--What's the detailed size (top diameter,bottom diameter,and height)
--What's the paper thickness
30% of the total payment will be paid in advance, and the rest need paid before delivery.
Q2. About delivery time
The standard machine is generally 45 working days after receiving the deposit and confirm the final drawing.
Q1. How long will your engineer reach our factory?
Our After-sales Specialist would contact you to confirm the final scheduling according to your reasonable request.
Q2. How many days will you finish installing?
We will finish installation and training within 3 working days for each machine.
Q3. What should we charge for your engineer?
You should charge for the cost of our engineer's visa,2-way air tickets,local traffic,personal insurance, hotel, food, and also their salary 120USD one day per person.
Q4. How long is your machine's warranty period?
For this machine, the cam transmission part is 3 years, and electrical part is one year, and our company provides lifetime maintenance services.
Q5. Does your engineer speak English?
Our engineers are experienced in adjusting machine, but can not speak English. So, pls arrange the translator during his visit.
Q6. How do we solve the machine problem after your engineer leaving?
During our engineer visit customer's factory, will training your labor how to maintain the machine.
If any problem in the process of using the product, customer can directly call or send an email to our company. The personnel of our department will respond immediately by phone calls or by sending video to help slove the problems.
