Complaint
| model | 43LG63CJ-CA | 60LG63CJ-CA | 49LG63CJ-CA | 65LG63CJ-CA | 55LG63CJ-CA |
|---|---|---|---|---|---|
| picture | |||||
| Basic Information | |||||
| Product Positioning | LED TV, IP TV, Smart TV, UHD TV | LED TV, IP TV, Smart TV, UHD TV | LED TV, IP TV, Smart TV, UHD TV | LED TV, IP TV, Smart TV, UHD TV | LED TV, Internet TV, Smart TV, UHD TV, Big Screen TV |
| screen size | 43 inches | 60 inches | 49 inches | 65 inches | 55 inches |
| resolution | 4K(3840*2160) | 4K(3840*2160) | 4K(3840*2160) | 4K(3840*2160) | 4K(3840*2160) |
| screen ratio | 16:9 | 16:9 | 16:9 | 16:9 | 16:9 |
| Backlight | LED | LED | LED | LED | LED |
| Recommended viewing distance | 2.1-3.1 meters | 3.1-4.1 meters | 2.4-3.4 meters | 3.4-4.4 meters | 2.8-3.8 meters |
| operating system | WebOS 3.5 | WebOS 3.5 | WebOS 3.5 | WebOS 3.5 | WebOS 3.5 |
| brand type | Joint venture brand | Joint venture brand | Joint venture brand | Joint venture brand | Joint venture brand |
| screen display | |||||
| image technology | 360° VR: You can browse 360° all-round images | Active HDR (Active HDR), 360° VR: You can browse 360° all-round images | 360° VR: You can browse 360° all-round images | 360° VR: You can browse 360° all-round images | 360° VR: You can browse 360° all-round images |
| HDR display | support, HDR | support, HDR | Support, Active HDR (Active HDR) | support, HDR | |
| audio parameters | |||||
| sound mode | Smart Sound Mode | Smart Sound Mode | Smart Sound Mode | Smart Sound Mode | Smart Sound Mode |
| Output Power | 10W×2 | 10W×2 | 10W×2 | 10W×2 | 10W×2 |
| speaker | 2.0ch channel | 2.0ch channel | 2.0ch channel | 2.0ch channel | 2.0ch channel |
| Hardware Configuration | |||||
| CPU | 1.1GHz | 1.1GHz | 1.1GHz | 1.1GHz | 1.1GHz |
| RAM | 1.5GB | 1.5GB | 1.5GB | 1.5GB | 1.5GB |
| ROM | 4GB | 4GB | 4GB | 4GB | 4GB |
| wireless intelligence | |||||
| Internet function | Wired/WiFi | Wired/WiFi | Wired/WiFi | Wired/WiFi | Wired/WiFi |
| USB media player | USB supported video formats: VC-1, Xvid, Motion Jpeg, MPEG-1, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, RV30, RV40 USB supported audio formats: AC3 (Dolby Digital ), EAC3, HE-AAC, AAC, MP2, MP22, PCM, DTS, DTS-HD, DTS Express, WMA, RA USB supported image formats: JPEG, PNG, BMP | USB supported video formats: VC-1, Xvid, Motion Jpeg, MPEG-1, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, RV30, RV40 USB supported audio formats: AC3 (Dolby Digital ), EAC3, HE-AAC, AAC, MP2, MP22, PCM, DTS, DTS-HD, DTS Express, WMA, RA USB supported image formats: JPEG, PNG, BMP | USB supported video formats: VC-1, Xvid, Motion Jpeg, MPEG-1, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, RV30, RV40 USB supported audio formats: AC3 (Dolby Digital ), EAC3, HE-AAC, AAC, MP2, MP22, PCM, DTS, DTS-HD, DTS Express, WMA, RA USB supported image formats: JPEG, PNG, BMP | USB supported video formats: VC-1, Xvid, Motion Jpeg, MPEG-1, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, RV30, RV40 USB supported audio formats: AC3 (Dolby Digital ), EAC3, HE-AAC, AAC, MP2, MP22, PCM, DTS, DTS-HD, DTS Express, WMA, RA USB supported image formats: JPEG, PNG, BMP | USB supported video formats: VC-1, Xvid, Motion Jpeg, MPEG-1, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, RV30, RV40 USB supported audio formats: AC3 (Dolby Digital ), EAC3, HE-AAC, AAC, MP2, MP22, PCM, DTS, DTS-HD, DTS Express, WMA, RA USB supported image formats: JPEG, PNG, BMP |
| body interface | |||||
| HDMI interface | 3×HDMI2.0 | 3×HDMI2.0 | 3×HDMI2.0 | 3*HDMI2.0 | 3*HDMI2.0 |
| Network Interface | 1 x network interface | 1 x network interface | 1 x network interface | 1 x network interface | 1 x network interface |
| USB interface | 2×USB2.0 | 2×USB2.0 | 2×USB2.0 | 2×USB2.0 interface | 2×USB2.0 interface |
| other interface | Digital RF interface | Digital RF interface | Digital RF interface | Digital RF interface | Digital RF interface |
| efficiency | |||||
| power performance | 220V/50Hz | 220V/50Hz | 220V/50Hz | 220V | 220V/50Hz |
| Product power consumption | 100W | 185W | 120W | 200W | 155W |
| Standby power consumption | ≤0.5W | ≤0.5W | ≤0.5W | ≤0.5W | ≤0.5W |
| Energy efficiency rating | Level 3 energy efficiency | Level 2 Energy Efficiency | Level 3 energy efficiency | Level 2 Energy Efficiency | Level 2 Energy Efficiency |
| size and weight | |||||
| appearance design | Slim body design | Slim body design | Slim body design | Slim body design | Slim body design |
| Including base size | 977×187×615mm | With base: 1359×255×852mm Without base: 1359×82.9×791mm | With base: 1110×235×705mm Without base: 1110×81.1×650mm | With base: 1471×255×915mm Without base: 1471×83.4×855mm | 1249×235×785mm |
| Without base size | 977×80.8×575mm | 1249×83.4×730mm | |||
| Package Size | 1060×152×660mm | 1492×190×880mm | 1193×158×770mm | 1600×190×970mm | 1360×175×835mm |
| Including base weight | With base: 8.4kg Without base: 8.3kg | With base: 17.6kg Without base: 17.4kg | With base: 11.4kg Without base: 11.3kg | With base: 22.5kg Without base: 22.3kg | With base: 14.3kg Without base: 14.2kg |
| Package weight | 10.5kg | 23.6kg | 13.4kg | 29.8kg | 18.4kg |
| TV accessories | |||||
| packing list | TV body x1 power cord x1 remote control x1 manual x1 warranty card x1 | TV body x1 power cord x1 remote control x1 manual x1 warranty card x1 | TV body x1 power cord x1 remote control x1 manual x1 warranty card x1 | TV body x1 power cord x1 remote control x1 manual x1 warranty card x1 | TV body x1 power cord x1 remote control x1 manual x1 warranty card x1 |
| Warranty Information | |||||
| Warranty Policy | National joint insurance, enjoy three guarantees service | National joint insurance, enjoy three guarantees service | National joint insurance, enjoy three guarantees service | National joint insurance, enjoy three guarantees service | National joint insurance, enjoy three guarantees service |
| Warranty time | 1 year | 1 year | 1 year | 1 year | 1 year |
| Warranty Remarks | 1 year for the whole machine, 3 years for the main parts of the TV | 1 year for the whole machine, 3 years for the main parts of the TV | 1 year for the whole machine, 3 years for the main parts of the TV | 1 year for the whole machine, 3 years for the main parts of the TV | 1 year for the whole machine, 3 years for the main parts of the TV |
| consumer hotline | 400-819-9999 | 400-819-9999 | 400-819-9999 | 400-819-9999 | 400-819-9999 |
| phone notes | Monday to Sunday: 8:00-20:00 | Monday to Sunday: 8:00-20:00 | Monday to Sunday: 8:00-20:00 | Monday to Sunday: 8:00-20:00 | Monday to Sunday: 8:00-20:00 |
| details | The operator shall be responsible for the repair, replacement, or return of goods that are stipulated by the state or agreed upon by the operator and the consumer for repair, replacement, or return. If it still cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacing or returning the product. For large-scale commodities that are guaranteed to be repaired, replaced, or returned, if consumers request the operator to repair, replace, or return the goods, the operator shall bear reasonable costs such as transportation. Consumers should be provided with true information about goods or services, and misleading false propaganda should not be made. | The operator shall be responsible for the repair, replacement, or return of goods that are stipulated by the state or agreed upon by the operator and the consumer for repair, replacement, or return. If it still cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacing or returning the product. For large-scale commodities that are guaranteed to be repaired, replaced, or returned, if consumers request the operator to repair, replace, or return the goods, the operator shall bear reasonable costs such as transportation. Consumers should be provided with true information about goods or services, and misleading false propaganda should not be made. | The operator shall be responsible for the repair, replacement, or return of goods that are stipulated by the state or agreed upon by the operator and the consumer for repair, replacement, or return. If it still cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacing or returning the product. For large-scale commodities that are guaranteed to be repaired, replaced, or returned, if consumers request the operator to repair, replace, or return the goods, the operator shall bear reasonable costs such as transportation. Consumers should be provided with true information about goods or services, and misleading false propaganda should not be made. | The operator shall be responsible for the repair, replacement, or return of goods that are stipulated by the state or agreed upon by the operator and the consumer for repair, replacement, or return. If it still cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacing or returning the product. For large-scale commodities that are guaranteed to be repaired, replaced, or returned, if consumers request the operator to repair, replace, or return the goods, the operator shall bear reasonable costs such as transportation. Consumers should be provided with true information about goods or services, and misleading false propaganda should not be made. | The operator shall be responsible for the repair, replacement, or return of goods that are stipulated by the state or agreed upon by the operator and the consumer for repair, replacement, or return. If it still cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacing or returning the product. For large-scale commodities that are guaranteed to be repaired, replaced, or returned, if consumers request the operator to repair, replace, or return the goods, the operator shall bear reasonable costs such as transportation. Consumers should be provided with true information about goods or services, and misleading false propaganda should not be made. |
