Complaint
| Model | Economic LED Lamp LED Bulb Light A70 15W LED Bulbs For Home | |||||
| Power | 5W | 7W | 9W | 10W | 12W | 15W |
| Rated Voltage | 85-265VAC 12VDC | 85-265VAC 12VDC | 85-265VAC 12VDC | 85-265VAC 12VDC | 85-265VAC 12VDC | 85-265VAC 12VDC |
| Base | E27,B22 | E27,B22 | E27,B22 | E27,B22 | E27,B22 | E27,B22 |
| CCTK | 2700-6500K | 2700-6500K | 2700-6500K | 2700-6500K | 2700-6500K | 2700-6500K |
| CRI | 80 | 80 | 80 | 80 | 80 | 80 |
| Power Factor(PF) | 0.5 | 0.5 | 0.5 | 0.5 | 0.5 | 0.5 |
| Body material | Plastic + AL | Plastic + AL | Plastic + AL | Plastic + AL | Plastic + AL | Plastic + AL |
| LED | SMD2835 | SMD2835 | SMD2835 | SMD2835 | SMD2835 | SMD2835 |
| life span | 30000 hrs | 30000 hrs | 30000 hrs | 30000 hrs | 30000 hrs | 30000 hrs |
| on-off times | 100000 | 100000 | 100000 | 100000 | 100000 | 100000 |
| Dimmable | Yes | Yes | Yes | Yes | Yes | Yes |
| Lumen | 450Lm | 630Lm | 810Lm | 900Lm | 1080Lm | 1350Lm |
| Beam Angle | 270 | 270 | 270 | 270 | 270 | 270 |
| Dimension (mm) | 50*100 | 60*110 | 60*110 | 60*110 | 60*120 | 70*130 |
| Warranty | 2 years | 2 years | 2 years | 2 years | 2 years | 2 years |
| PCS /Carton | 100 | 100 | 100 | 100 | 100 | 100 |
| Carton Size (mm) | 650*330*255 | 655*335*265 | 655*335*265 | 655*335*265 | 655*335*285 | 665*340*300 |
| N.W (KG) | 5.2 | 5.5 | 5.5 | 5.5 | 6.2 | 6.8 |
| G.W (KG) | 7.2 | 7.5 | 7.5 | 7.5 | 8.2 | 8.8 |
Q1: Can you provide free sample?
A: Yes, the courier fee should be shouldered by your side.
Q2: What about the lead time?
A: Sample needs 2-4 days, mass production time needs 10-25 work days for order quantity.
Q3: Do you have any MOQ limit ?
A: Yes.
Q4: How's your warranty?
A: 1-5 years warranty based on different price range.
We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.
Q5: Is it OK to print my logo on led light product?
A: Yes. It is ok .
Q6: What's ur payment terms?
A: Samples: Bank TT, 100% payment in advance.
Bulk order: Bank TT, 30% deposit and balance 70% settled before shipment.
Q7: What's ur After-Sale Service?
A: Quick reply on customers' questions; If anything goes wrong with the products'quality, we will replace for you free and undertake the shipping cost.
Q8: Can I visit your factory?
A: Sure, you are welcome.
Q9: Are you factory or trade company?
A: We are factory with more than 10 years experice in making LED indoor lighting.
We located in Hangzhou, welcome your visiting!
Q10: How to deal with the faulty of products?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly,We offer 0. 3-0.5% extra parts or products in ur order .
Thirdly, during the guarantee period , we will send new one .
Q11: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .
