Complaint
| Product Name:sublimation polo shirts Lead Time:Sample Around 7-18 Working Days,Bulk Time 15-30 Working Days. Artwork :Design Files in AI,CDR,PDF Format, Put Your Good Ideal into Reality. |
Q: Are you a factory or trading company?
A: We are a professional factory and trading company, we have over 4 years of manufacturing all kinds of garments. We offer both
OEM /ODM service
Q: What's your minimum order quantity?
A: Our MOQ is 25 pieces per design to start
Q. Could you make the products with my design?
A: Yes, we accept OEM and ODM
Q: Can I put my design logo on the items?
A: Sure, we can put your own logo on your items, we have been customizing and relabeling all kinds of garments and clothes for
more than 4 years. Normally we print the logos by heat transfer. Please send your logo design to us for sampling.
Q.Can I get a sample before mass production?
A: Of course, The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass
production will be started after we get your confirmation on this sample
Q: Is the sample charge can be refundable?
A: Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation please
contact the salesperson who follows up with your order.
Q: What's the production lead time?
A: For big orders, the product's lead time is 15-35 days after receiving the payment
Q: Can I mix the item's colors?
A: Yes, you could mix colors according to your requirements
Q. How Can I order?
A: You can directly place an order through our store, tell us the model No. of the products you like, then we will send you the
quotation or the PI for confirmation
Q.What's the guarantee of product quality?
A: We have experienced and skilled laborers and QC teams. Please don't worry about it
Q. Can I get discounts?
A: Yes, for big orders and frequent customers, we'll give reasonable discounts
Q: Can I get a refund if I receive my order in special conditions?
A: Yes. You can return the item in the same condition as you received it with the original box and/or packaging intact, must be
returned in the original sealed packaging. The refund will be made via the same payment method of your previous purcha
