Complaint
What's included:
4 * single chair
1 * glass topped table
Rattan Color: Black
Cushion:Beige /Off white/light gray/dark gray
Packing:Flat packing
MOQ: 157sets
Delivery time:35 days
Warranty: 24 Months
1.Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
However customer has to pay for the product cost and shippingcost.
2.What about the delivery time?
A: Sample needs 5-10 days, mass production time needs 15-45 days for orders.
3. Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
4.How do you sove the complaint from customer?
A: Find the key point of complaint firstly,take steps to solve it.
If the mistake belong us,we will bear all losses.
Production Lead Time:
1.High Season(September to April): 35-60 days
2.Low Season( May to August) :around 15-35 days
3.We will come up with a detailed production schedule for
each order and this schedule will be a platform for onward
communication between customers and us."
Production Capacity:
1.5 production lines
2.Daily output of 200pcs furniture
3.Monthly output of 30 containers.
4. Yearly output of 80000pcs furniture and 400 containers
Payment Terms:
1.30% TT inadvance, 70% balance before delivery.
2. We can offer different pricing of FOB, CIF and C&F.
3. Cash, All Express Escrow, Paypal, West Union, Money Gram,
Bank Transfer and L/C are all available.
Have a Happy Purchase!
