Complaint
1. Warranty: 12 months warranty is offered for survey equipment. 6 months warranty offered for survey accessory. Warranty comes in effective from the day your receive good.
2. Repair in warranty: We are responsible for supplying new parts for repairing. Round way freight will be bored by us. If it is necessary, product will be required to send back to our service center to be repaired, round way freight is charged by us. Our engineer will repair in your office for special case.
3. Repair out of warranty: We will offer related parts at commercial cost. Freight will be shared by us.
4. Training and calibration: Our engineer is qualified for training and calibration for GNSS and Total Station on site. We offer this service to bulk order while customer has requirement.
5. Technical support is offered 24/365.
1. who are we?
We are based in Shanghai, China, start from 2016,sell to Southeast Asia(30.00%),Africa(25.00%),South America(15.00%),North America(10.00%),Mid East(5.00%),South Asia(5.00%),Eastern Europe(3.00%),Oceania(2.00%),Central America(2.00%),Southern Europe(2.00%),Eastern Asia(1.00%). There are total about 1-4 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
GNSS Receiver,Total Station,Level,UAV,Marine Product
4.why should you buy from us not from other suppliers?
Offer technical support and repair by our experts; Give survey consultance to fresh surveyors; Present suggestion on suitable equipment and software according to csutomer's project request
5. who are we what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,PayPal,Western Union,Cash;
Language Spoken:English,Chinese,Spanish,Hindi.
