Complaint
| Project name | A trophy/medal/badge |
| shape | Recommend meaningful products based on usage scenarios |
| material | Metal/crystal/glass/resin/plastic/glass/solid wood |
| design | Free design service is provided |
| Open the mold and make the sample | Sufficient quantity can waive mold and sample charges |
| color | Gold/silver/copper/rose gold/nickel/color |
| use | Prizes for corporate activities |
| characteristic | "The high quality of the metal material is not easy to wear or damage, the production process is diverse, strong customization, showing the image of professionalism and authority High transparency crystal material soft and delicate feel comfortable, suitable for fine carving and engraving, the depth of crystal inner carving can reach 30cm Glass material color is rich, light refraction effect is good Glass has a smooth surface/smooth surface/cheap price The resin material is light and portable/low cost/good plasticity/can be dyed and painted The plastic material is relatively cheap/relatively cheap/waterproof Solid wood material natural and beautiful, proper treatment and processing strong durability, easy to work and carve." |
| characteristic | Trophy gift box packaging, the size of the box is not fixed, depending on the size of the trophy |
| Sample cost | Existing samples are sent to the user free of charge, and the Courier fee needs to be paid by the buyer |
| Sample production time | 2-3 days |
| Production time | "Trophy 10-15 days (5000 units) MEDALS 10-15 days (15,000 pieces) Badge 10-15 days (100000 units) Can be expedited." |
| Transportation of bulk goods | By air/sea |
| Minimum order quantity | 1 trophy / 10 MEDALS / 50 badges |
| After-sales service | If any short or defective goods are found within 90 days after delivery, they may be replaced free of charge |
| Plant area | Standard plant 5134 square meters |
| Plant equipment | There are 26 sets of molding/stamping/polishing/engraving/spraying/printing/laser cutting equipment |
| Number of employees | 102 people |
Why choose Jianxin process?
1. Quality and process issues
Our factory is located in Shenzhen, which allows us to take full advantage of this high-tech city. As one of the global science and technology innovation centers, Shenzhen has the world's leading science and technology enterprises and innovation resources.
The company has 26 sets of molding, stamping, polishing, engraving, spraying, printing, laser cutting and other equipment, using these advanced equipment and technology to ensure the efficient and accurate production process, while ensuring the stability and reliability of product quality.
In addition, as an international city, Shenzhen has a vast market and supply chain network. We can more easily work with domestic and foreign customers to meet the needs of different regions and industries. At the same time, we can timely access to the latest market information and trends, and constantly innovate and upgrade our products and services.
2. How to order?
If you do not like the style, please tell us your use scenario activities, we will recommend the product album that meets your use scenario for you to choose, and let us know the quantity, size, material, etc., product use date, our foreign trade business manager will contact you within 1 hour and provide professional advice.
3. What are your terms of payment?
50% deposit before production, 50% balance before delivery
4. Quality control guarantee for large quantities of goods?
Yes, all production lines are equipped with ERP quality management system. Employees execute production according to the standards set by the system to ensure the consistency of products, 100% inspection before packaging, and random inspection by QC before delivery. All products must be shipped in accordance with Factory Standard 2134
5. Can you accept sample orders?
Yes, you are welcome to order with samples. (Stock samples are provided free of charge, customers only need to bear the freight)
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before we start production
And provide multiple ways of reliable payment methods
When mass production starts, we will provide the proofing sample for your acceptance, and then make according to the production process of the sample
In most cases, our manufacturing processes are pre-paid because we need to purchase raw materials, configure production lines and devote other resources to meet your order. This approach ensures that we can start manufacturing on time and keep delivery dates accurate.
If the product you receive is faulty or poorly manufactured, we will take the following steps to resolve the problem:
Please inform our customer after-sales team of the problem and relevant details in a timely manner. They will contact you in time to understand the specific situation of the problem and find a solution.
We will ask you to provide detailed information about the product quality issue, such as a photograph, description or any other relevant evidence. This helps us better understand the nature and extent of the problem.
Depending on the severity of the problem, we will provide a solution according to the terms of the contract and the quality assurance policy. This may include a refund, repair or replacement of the product.
We will make every effort to ensure that you are satisfied with our products, and we are willing to work with you to resolve any issues. Our goal is to establish long-term cooperation and provide you with high quality products and excellent service.
