Q1: What are the characteristics of your flooring? A: Our flooring is specially designed for indoor construction projects, which is waterproof, moisture-proof, anti slip, and mold resistant, environmentally friendly and formaldehyde free, with diverse styles and easy installation.
Q2: Can your product support customization? A: Support. Support size customization, thickness customization, and surface texture customization.
Q3: How do you ensure the quality of your products? A: We use 100% raw materials and each step is strictly controlled by the quality inspection team to ensure that all of our products are of excellent quality.
Q4: What are your payment terms? A: 30% deposit and 70% final payment to be settled before shipment.
Q5: What system certifications do you have? A: We have passed SGS, ISO, CCC, and CE.
Q6: What packaging method does your product use? A: Generally speaking, we pack goods into bundles or use wooden pallets. We can also package according to customer requirements.
Q7: What is your delivery time? A: For inventory, we can send the goods to the loading port within 15 days after receiving your deposit. For the production period, it usually takes about 20 days, which is 25 days after receiving the deposit.
Q8: Do you provide free samples? A: We can provide samples for free, but you will need to pay for shipping.
Q9: What is the usual port of transportation for you? A: We ship goods through Guangzhou or Shenzhen ports.
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