1. Samples: Buyer bear the air fee, Sample is free |
2. Delivery: Never delay delivery time |
3. On material: Ensure material pure,supply material cetificate to trace |
4. After Sales: Free replacement if any quality problem Please contact our After-sales service department in time within 30days after you received the cargo at any time . |
Process | Please provide the copy of Sales Contract and describe the problems appeared. |
Slight problem | Please send the proof to our After-Sales Department, we will reply within two days. |
Serious problem: | a. We will dispatch our Quality and Problems Appraisers to make a confirmation |
b. Have a negotiation of the compensation and sign agreements |
c. Our After-Sales Department will perform the duties as the agreements |
Replacement | Free replacement if there is any quality problem |