Complaint
1. Q: What is the machine warranty?
A: One year.
2. Q: Does your machine with CE certificate?
A: Yes.
3. Q: What is the production time while placing an order?
A: About 35 days
4. Q: What is the delivery time?
A: Within 30 days after getting the payment.
5. Q: Can your company handle shipping for customers?
A: Yes. (Please provide us with your requested seaport and we can check the shipping charge and arrange to ship for your order)
6. Q: Does the packing strong?
A: Yes, of course! All of our export packings is with strong wooden pallets, all are confirmed to export packing standard.
7. Q: How about the after-sales service process?
A: When your machine has a problem, contact your sales and we will solve your problem soon as possible.
8. Q: Are you a manufacturer?
A: Yes, we are a manufacturer with 10-year experience and profession.
9. Q: Do you have a stock product to sell?
A: Our machine needs 20-30 days to manufacture, and there are many orders from China and foreign countries, so we need
custom one for you, and your order will be highly attentive to manufacture.
10. Q: Do you inspect the finished products?
A: Yes, we have a QC department, they will inspect the machine before shipping, to ensure there is nothing problem with the machine.
11. Q: What's the payment term?
A: T/T 30% in advance, the balance paid before delivery. We also accept payment via West Union and L/C. We are a professional
manufacturer since 2005. We believe our products will provide you with great business benefits and advantage.
Our faith:
1) Society's Avail First
2) Client's Avail First
3) Employees Avail First
4) Enterprise's Avail Second
If you have any inquiries, please don't hesitate to contact us. We will reply to you at the first time as we can.
