Q: What's the minimum order?
A: Embroidery patch, keychain, bookmark, coaster, luggage tag: 100 pieces
Embroidery epaulet: 100 pieces (50 pairs)
PVC patch or PVC keychain: 100 pieces
Sublimation patch: 100 pieces
Woven patch: 500 pieces
Woven label: 1,000 pieces
Chenille patch: 300 pieces
Q: Will the price be the same if I repeat the order?
A: The price is same if the order quantity is same with your previous order. The order quantity decides the unit price.
Q: What's the maximum size for embroidery patch?
A: 50cm x 50cm (approximately 19 inch x 19 inch)
Q: Up to how many colors can I have in my patch?
A: Embroidery up to 15 colors. Within 7 colors is recommended, or the cost will become higher with each additional color.
PVC up to 8 colors. If the design contains the more colors (within 8 colors), it will cost the higher price.
Woven up to 8 colors. If the design contains the more colors (within 8 colors), it will cost the higher price.
Chenille up to 6 colors. If the design contains the more colors (within 6 colors), it will cost the higher price.
Q: Can you pack each patch individually?
A: Yes, but an extra cost will be applied.
Q: What format of the file should I send you?
A: ESP, AI, CDR, PDF, JPEG, PNG are all available.
Q: Will you redo the sample if the sample does not reach my expectation?
A: Generally, it's because your patterns are too detailed to be embroidered. For those details can't be achieved, we will tell you before the quote so that you can either simplify or re-design before we make the sample. In that case, we won't make second sample.
Q: Is it acceptable to change my design after the sample is made?
A: We will charge a modification fee depends on the degree of the modification.
Q: I need the patches urgently. How fast can you ship?
A: Please tell me your deadline, and we'll quote you with rush order.
Q: Is it ok that I provide my own fabric?
A: Yes, but the freight will be afforded by your side.
Q: Can you embroider based on my photo?
A: Embroidery cannot achieve photo realism. We recommend sublimation.
Q: What kinds of fabric are NOT suitable to iron the patches on?
A: Nylon, leather, water-resistance or water-proof fabric.
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