Company details
Blue Carbon Technology Inc.(Abbr:BCT),Which officially entered in Rizhao in 2009,is one of earliest suppliers of photovoltaic product research develop and micro-energy storage system solutions in the world.Blue Carbon is committed to bringing clean energy into every person,every family and every organization, so as to build a more healthy and sustainable world, At present, Blue Carbon has nine industrialized 5.0 factories, more than 40 professional technical personnel, and invests more than 20%of the annual income in research every year, After many years of consumer market choice,Blue Carbon was laying hundreds of operation center and exhibition hall, to provide better after-sales service in the global.
Blue Carbon provides customers with competitive,safe and reliable products,m solutions ans services in photovoltaic lighting,general UPS, lithium iron phosphate batteries, micro-energy storage system and other fields,and continuously creates value for customers with supply chain partners. Blue Carbon insist on continuous innovation based on customer demand, increasing investment in basic research, and jointly promoting the progress of photovoltaic energy storage industry.
FAQ
1.Q:How to use our lights?
A:The light battery is on sleep before delivery in order to avoid discharging during transportation. You need activate according to the installation manual.
2. Q:How to install our lights?
A:Fix the product with a right angle and make sure no shelter on the surface of solar panel.
3. Q:How long is the all in one solar street light charge time?
A:All of our solar LED light charging time is 8 hours in strong sunlight.
4. Q:What to do with the rainy day or Cloudy day?
A:The outdoor solar light is waterproof. You don't need to worry about it. After fully charged, the capacity of battery can keep the LED working in several rainy/ cloudy days.
5. Q:If you found the light brightness is down or total off, how to handle?
A:It proves the power of solar light battery is not enough to support normal lighting, so you need have 2-3 goods sunlight charg ing, especially in Winter season, the sunlight intensity is much below the standard sunlight (1000kw/m2), it may need more longer time for charging.
6. Q:What is the warranty for our light?
A:For all of our lights, we provide 5 years warranty for whole set as we used the best quality LiFePO4 lithium battery, which is also used in electric bus, lifespan is 8-10 years.
7.Q:What is the terms of payment?
A:T/T, L/C,western union, trade assurance or cash; 30% for deposit, the balance 70% before shipment for bulk order.
8.Q:How about the after sales service?
A:Blue Carbon welcome you contact us at 24 hours per day, 7days per week,your any questions will be highly appreciated.
Complaint
