Complaint
| Model | CH-262B |
| Packing Info | Individual carton: 780*430*690mm |
| 40HQ: 650 (Estimated) | |
| GW / NW | 26.5 / 21.6 kgs |
| Headrest | N/A |
| Back | Nylon+glass fiber back frame, breathable mesh fabric |
| Lumbar Support | Ergonomic lumbar support, height adjustable |
| Armrest | Equipped with 4D aluminum alloy lifting armrest, which can be stretched left and right, and the seat width can be adjusted. |
| Seat | The seat cushion is supported by a nylon plate + shaped sponge, with front and rear sliding and the tail can be adjusted up and down |
| Gas lift | 65# countersunk 70mm black steam rod |
| Feet | ∮350 Aluminum Alloy High Feet |
| Wheel | φ60MM PU black quiet wheel |
| Warranty | 5 years |
| Leading Time | 3 days for stock sample |
| 10-15 days for new sample | |
| 30-45 days for bulk order |
1, All of manufacturing processes finished in our certified manufacturer.
2, We provide you 5 years' warranty for the chairs under regular usage.
3, The services we can provide are as below but not only limit to: help to match different manufacturers against your needs, help to develop new projects, help to control quality in whole process, inspection, and loading supervision before delivery.
4, Our stable sourcing is not only limited in office chairs, but also other office furnitures, such as Standing Desks, Monitor Brackets, Steel Cabinet, Steel and Wood Office Furniture, and accessories, which you may also need.
Q1. Can I order one sample for the office chair?
A: Yes, we accept sample orders for quality checking.
Q2. What is the lead time?
A: 3 days for stock samples, 10-15 days for new samples, 30-45 days for bulk order.
Q3. Do you have MOQ for bulk orders?
A: Yes our MOQ for bulk orders is 100 sets.
Q4. How do you ship the goods and how long does it take to arrive?
A: Usually for samples we will choose DHL, UPS, FedEx, or TNT after comparing cost, and normally it takes 5-7 days to reach your address. Sea shipping usally be used for bulk orders, and air shipment optional for urgent request.
Q5. Is it OK to use our logo on the product?
A: Yes. You just need to inform us formally by email and confirm the design based on our sample.
Q6: Do you offer a guarantee for your office chairs?
A: Yes, we offer a 5 years warranty of our office chairs under regular usage.
Q7: How to deal with the faulty goods?
A: 1, Our products are produced under a strict quality control system, and finished products are 100% tested. According to the sales record, our annual faulty rate is about 0.1%.
2, during the warranty, we will send you free parts or new products for replacement.
