Complaint
| Item | Specifications |
Battery pack Type | HESS-15kwh-S |
Battery module | MC-48100F |
Usable Energy | 15kWh |
| Battery module quantity | 3 |
Net Weight | approx.176kg |
Max Output Power | 5kW |
Inverter Power | 5KW |
Nominal Voltage | 153.6V |
Operating Voltage Range | 129.6~169.2V |
Communication | CAN/RS485 |
Dimensions (L/H/W) | 630 x 620 x 380 mm |
Protection Level | IP54 |
Warranty | 8 years |
Operating temperature | -10 °C to +50°C |
Application | ON Grid (Self consumption / ON Grid + Backup / Backup) and Off Grid |
5KWH Powerwall 20KWH Energy Cabinet 120KWH ESS
Mica Power Co. Ltd was established in 2009. Our management team has more than 15 years' experience in battery business. Facility Aare: 15000 square meters; Employee: 1000.
1,Q: What's the main product in Mica?
A: Rechargeable LiFePO4 battery, Li-ion, Lipo battery and power battery pack.
2,Q: Do you have any protection for battery pack?
A: Over-charge protection Over-discharge protection
Over current protection
Cell balancing function
Over temperature protection
3,Q: What is over discharge?
A: After charge, test the batteries' initial state. When the batteries are normal, discharge to 0V at 0.5C. Observe changes in battery appearance
4. Q: Can I have a sample order?
A: Yes, we accept sample order to test and check quality. Batteries can be made as require.
5. Q: Do you have MOQ limit?
A: Yes, we have MOQ limit for mass production, but it depends on battery model. Please contact us for details.
6. Q: How about the lead time?
A: Samples will takes 5-7 business days. Mass production will takes 25-30 days. It depends on quantity.
7. Q: How about shipping and delivery time?
A: Generally, battery will be shipped via Express, such as DHL, TNT, FedEx and UPS, delivery time is 3-5 business days. Or DDP service, delivery time is 11-15 business days. Airline and sea shipping also available.
8. Q: What about after-sale service?
A: We will offer you 1-5 year guarantee. If there are any problems, please inform us, we will offer you positive solutions.
