Complaint
FAQ
Q: Do you have CE document and other documents for customs clearance?
A: Yes, we have original. At first we will show you and after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance.
Q: Payment terms?
A:Alibaba trade assurance/TT/West Union/Payple/LC/Cash and so on.
Q: I don't know how to use after i receive or i have problem during use, how to do?
A: We can provide team viewer/Whatsapp/Email/Phone/Skype with cam till all of your problems finished.We can also provide door service if you need.
Q: I don't know which one is suitable for me ?
A :just tell us below information
1) Max work size:choose most suitable model.
2) Materials and cutting thickness:Power of laser generator.
3) Business industries:We sell a lot and give advice on this business line.
Q: If we need Lingxiu technician to train us after order,how to charge?
A:1) If you come to our factory to get training,it is free for learning.And the seller also accompany you in factory 1-3 working days.(Every one learning ability is different,also according to details)
2) If you need our technician go to your local factory to teach you ,you need to bear the technician's business travelling ticket / room and board/ 100 USD per day.
