Common problem resolution
(1) Do you offer free printing samples?
Yes, we can print some samples according to customer's requirements.
(2) What's your delivery time?
We will arrange the delivery within 3~7 working days after received the deposit.
(3) What payment method are supported?
Payment method is T/T or LC, PayPal, Western Union, Credit Card, etc.
(4) If I have some technical problem, how can you help us to solve it?
Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.
(5) Once there is something need to replace, what can I do?
We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back
the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.
Complaint
