Complaint
BOGDA PE WPC Decking Extrusion Die Mould For Plastic Profiles Extruder Machine
BOGDA Machinery Group is a high-tech and innovative company dedicated to the research and development and manufacturing of plastic extrusion molding equipment. Deeply trusted and praised by customers, BOGDA company has many subsidiaries such as plastic pipes equipment, sheet/board/film intelligent equipment, intelligent automation equipment, and granulation equipment. We are familiar with kinds of plastic raw materials to help you choose the most suitable machine on best quality by economically. Leading technology and excellent quality have been highly recognized by authoritative departments and markets. Products are exported to more than 110 countries and regions such as Europe, America, the Middle East, Southeast Asia, South America, Russia, Turkey, Italy, Poland, Brazil, Romania, etc. The company has a high-quality talent R&D team and more than 20 years of experience in the industry. A team of mechanical and electrical commissioning engineers, as well as an advanced machining base and a standardized assembly workshop. More than 600 sets of high-end plastic extrusion lines are produced every year.
BOGDA has advanced design concepts in the extrusion field, strives for perfection in product quality, and continues to improve in technology. It can provide customized solutions for each customer to meet the different needs of customers. Project planning, product positioning, plant planning, equipment installation and commissioning, customer staff training, equipment after-sales maintenance and other all-round services. Our advantage is to provide customers with desired, satisfactory, and high-quality products to help customers create the greatest Profits and business opportunities, customer success is our ultimate goal.
1. How many electric, water, air need for the machines?
BOGDA: technical department supply the whole layout for workshop details.
2. Can I operate machine if don't have experienced engineers?
BOGDA: (1) short-time engineers to customer company (5-15days)
(2) Year-time working as requirements
3. Any quality checking before shipment?
BOGDA: 100% confirm, run and test machines before shipment with quality certificate.
4. How long is the guarantee?
BOGDA: 12 months since the first day customer operates (except wear parts)
5. How can u help us when face some technical problem?
BOGDA: 24 hours by e-mail, message, calling. If problems happens need engineer we will arrange the closest or agent in local country, or send Chinese Engineers to solve in 2 weeks.
6. Where can we get spare part?
BOGDA: we choose International Brand that customer can find it in everywhere, such as Siemens, Omron, Delixi etc, or send parts by DHL, Fedex, TNT and other express.
