Frequently asked questions
1.Where is the main market for your products?
Answer: Our company has about ten years of experience in selling valves in China, but it is still just starting out in terms of exports. We hope to conduct business with companies from all over the world in the future.
2.Can samples be provided?
Answer: We can provide samples, but the freight needs to be paid by the customer.
3.How long is the delivery time?
Answer: It currently takes about 15 days, but it does not rule out that there may be special circumstances in the middle to extend the delivery time, we will communicate with you in time; if you need special customization, the delivery time will be extended, you can consult customer service for details.
4.What are the payment methods?
Answer: We currently support two payment methods, L/C and T/T.
5.How do you guarantee the quality of your products?
Answer: Our products are strictly tested before leaving the factory. Unqualified products will not be sold. Please rest assured.
6.How long is the warranty period?
Answer: Our warranty period is one year. If it is not man-made damage during the period, we will provide free maintenance; if it is product damage caused by improper customer operation and installation, we only provide paid warranty service.
7.Where is the shipping port usually?
Answer: Our shipping port is generally in the port of Shanghai, and we may also ship from the port of Ningbo.
Welcome to consult for more questions.