Complaint
Q1: WHAT ARE YOUR ADVANTAGES?
A: We focus on sanitary ware selling to different countries all of the world more than 10 years, can provide a variety of products related to the sanitary industry with obvious price advantages. We can control quality strictly because we are professional on the production process.
Q2: HOW DO YOU SHIP THE GOODS AND HOW LONG TIME TO ARRIVE MY COUNTRY?
A: We can ship goods by sea which takes 30days to arrive normally. Airline shipping also is optional.
Q3: WHAT IS THE DELIVERY DATE AFTER CONFIRMED THE ORDER?
A: Generally speaking, 10-15days for water faucet, plastic goods and so on, 30-40days for valves of mass goods.
Q4: DO YOU OFFER GUARANTEE FOR THE PRODUCTS?
A: Yes, we provide 5 years warranty for brass and S.S goods, and 1years warranty for zinc goods, 1 year for plastic goods.
Q5: CAN I REQUIRE PRINTING MY LOGO ON THE GOODS?
A: Yes, we can print your logo on the body by laser or carve when order arrive to enough quantity, please feel free to contact us to checking the details.
Q6: What is your payment term?
A: T/T,30% deposit before producing,70% balance before delivering.
Q7: CAN I HAVE A SAMPLE ORDER?
A: Yes,we welcome sample order to testing quality for some kinds of items,kindly welcome to negotiate.
