1.Are you a factory? We are manufactuer and own a factory. we produce products by ourselves.We have more than 200 employees including 150 skillful workers. 2.If I want to custom, what informations should i provide? Please tell me size, material, thickness, quantity, design file or idea etc. 3.What is your payment? TT 30% deposit, 70% balance payment. it is depended on amount, please contact the services,thanks. 4.How could I get a sample? Before we received the first order, please afford the sample cost and express fee. It depends on the specification of the products.Some the the samples are free. 5.What is your deliver time? Usually 15-20days. it is depends on quantity and specification of the products. We always on time when we confirm the shipping time.