Complaint
Q: Are you trading company or manufacturer?
A: We are a manufacturer for CNC machining, pipe bending, metal stamping, welding, and etc. OEM & ODM service are provided.
At the same time, we are also a trading company that can help you source a variety of products and ship together to save cost.
Q: What do you need to provide a quote?
A: Kindly send us the drawing of your products. Samples are more favorable. Details below should be included:
a. Materials
b. Surface Finish
c. Tolerance
d. Quantity
e. Delivery terms
Please notice that these are essential for our quoting. Thanks for your understanding and support.
Q: How does the payment process work?
A: Payment terms are flexible for us in accordance with specific conditions.
Generally we advise 30%-50% T/T deposit, balance will be paid at the sight of B/L copy.
Q: How do I know about the production?
A: We will double confirm your requirements and send you the sample before the mass production.
During the mass production, we will keep you informed of any progress.
Besides, we will do 100% quality inspection before shipment. (We will provide you pictures, videos and measurement reports if you need.)
Q: How do I know about the delivery?
A: We will inform you of the tracking number once we get it from shipping agent.
Also we will keep updating the latest shipping information for you.
Q: What will you do for after sales?
A: When our metal parts apply to your products, we will follow up and await your feedback.
Any question related to our metal parts, our experienced engineers are ready to help.
Our goal is to become your most reliable supplier.
Welcome to visit our factory.
Contact us at anytime.
