Complaint
1.How about engineers service oversea?
Engineers available to service machinery overseas.
2. How to use the machine?
We will supply customer the installation catalog or video online.
We will ask our engineer to teach you, how to use when he go to your country to debug the machine.
3. How about the sample machines for testing?
Sample sending for testing is welcomed.
Or you send these three photos,the raw material,good material (which is you want) ,bad material
(which is you want to discard). we send our video to you.
4. How about the guarantee period?
One year.
5. Will you accept L/C as payment?
L/C ,T/T is OK .
6.Do you have any other spare parts for the customer?
No,we don't give any parts to you,but we will make sure that our parts is no any problems in
at least 6 years.
7.Which machine will work together with our color sorter which you can supply?
Air compressor ,Air tank ,Air filters,Air dryer , light sources, cleaning brushes, etc.
