Complaint
| Item | Specification | Test Results |
| Appearance | Colorless liquid | Colorless liquid |
| Flash point,ºC | 15ºC | 15 |
| Boiling point, ºC | 96.8ºC | 96.8 |
| Specific gravity | 1.170-1.20 | 1.186 |
| Moisture,w/w,% | ≤ 0.02% | 0.02 |
| Purity( on dry basis), %(m/m) by GC | ≥ 99.0% | 99.33 |
Q : What is your terms of payment?
A : T/T 30% as deposit, and 70% before delivery .
Q : How to confirm the Product Quality before placing orders?
A : You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
Q : How about the delivery time?
A : Within 7 days after payment confirmation. (excluding Chinese holidays)
Q : What documents did you provide?
A :We usually provide commercial invoice, packing list, shipping list, waybill, health certificate and certificate of origin. If there are any special requirements in your market, please let us know.
Q: How do you deal with quality complaints?
A : First of all, our quality control will ensure our quality. If we cause real quality problems, we will once again provide good
products or refund your losses.
