Q How can I know your machine is designed for my products?
A You can send us samples of your product and we test it on machine.
Q How can I know your machine works well?
A Before delivery, we shall test the machine working condition for you. If have any problems after received machines, we can provide video call and we can arrange our engineers to your company if you offer round-trip tickets and accomadation.
Q What's the difference between different model?
A Their function are same,the difference at machine dimension ,packing size,power and so on.
Q Can I pack box with different size in one machine?
A Yes,To pack different box,you just need to change the mold and the film.but make sure the size of it is accepted by the machine.
Q How mush is your moulds?
A If you buy our machine,the mould is 128 usd per set.If you only buy moulds,it is 160 usd per set.
Q Do you have any after-sales service?
A Our machine is guaranteed in one year,we will fix any big or small problem of the machine all on ours, but man made damage is not covered. We will teach you how to install and use machine by vedio or our engineers can go to your company.
Our engineers are surpported to overseas to install and adjust machine and offer training .But you need to offer round-trip ticket and accomadation.
Q Do you have more vedio about machine
A Yes,contact us ,we will send it your mailbox, whatsapp,Wechat,or you can search Jiedu Jixie on Baidu we upload video from time to time.
Q What is your payment?
A We accept T/T, Paypal,Western union,L/C...
Q What is your packing material?
A Our machine mainly use BOPP film,PVC to pack box.If you need add tear tape please inform us.
Q When is your ealiest shipment?
A Generally,we will produce machine after you give disposit.The after about 15-20 days we will arrange delivery .But it is turn to your order.
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