Complaint
Q1:Why customer choose us?
A:PSI Global 's founder Hunter Family has focused on Compressed Air Filtration for more than 60 years, is regarded as World Top Filtration & Separation Expert, owned several patents and won many famous prizes. PSI setup Asia hub office in China in 2011 serving the potential Asia market.
Q2:What's your delivery time?
A:About the Compressed air Filter, we can deliver the goods within 15 days. Other products, like Refrigeration air dryer, we will delivery within 30 days, if urgently order, pls contact our sales in advance.
Q3: Do you have a warranty?
A: Yes, for filter, it is 1 year normally.
Q4: What's payment terms?
A: T/T or L/C at sight
Q5: Do you have any certificates?
A: PSI Filtration got AEA Certificate for filter element performance and Quality Management Certificate!
Q6: Did you test all the goods before delivery?
A: Yes, we have 100% tests before delivery.
Q7: What is your sample policy?
A: About the Air Filter Element, we can provide the sample, but the customer must pay the sample cost and the cost of the transportation costs.
Q8: Where is your factory located? How can I visit there?
A: Our company is located in Hangzhou China, it's about 2 hours from Shanghai Pudong Airport to our factory. Warmly welcome to visit us!
