Complaint
Description
| Battery | 60V 38AH |
| Power | 60V 3000W |
| Frame Material | Aluminum Alloy |
| Wheel Size | 26" |
1. The accidents caused for the user did not use, maintain and adjust scooter in accordance with the manual.
2. The user makes alteration. Damage caused by overhaul, and non-compliance use with regulations, resulting in an accident.
3. User's improper storage or failure caused by accidents.
4.No warranty card or the card can not match the purchase receipt.
5. The appearance damage after use is not covered within the warranty.
6. Self demolition of damaged parts in addition to the manual.
7. A long time ride in the rain or damage caused by immersion in water.
Q : Do you accept Customization?
A : Yes, we have our design term, we provide Logo,Packaging Color Box customization. You can give your Logo or even an idea, we can design for you or supply customization with your design.
Q : How can I get a Sample and how long will it take?
A : Yes. We can supply sample. And you need to pay for the sample and courier. About 7 days after
receiving the payment, we will send it out.
Q : How can I control the Quality of the goods?
A : Our QC term is professional to ensure our quality product and continuous marketing, your
satisfaction is our power for development. You can arrange the 3rd party inspection company for inspection, after production finished.
Q : What's the Lead Time if I place an order?
A : For sample, it generally takes 1-2 working days, 5-10 days for more than 50pcs order, and it
takes 7-10 days to arrival by Express.
Q : What's the Warranty Term?
A : We provide 12 months warranty. If any quality problems with our products during this period, you
can send back for replacement or refund. The shipping cost is on our account.
Q : What Shipping Way is better for us?
A : For small order, express will be the best, it is fast and convenient for both of us, as for bulk order,
air way would be better but you need collect them from Airport. For urgent orders, we suggest express,
goods send to your hands directly. And we can get you good price with DHL, UPS, FedEx or TNT.
