Complaint
| Name | 2 IN 1 hair removal + picosecond machine |
| Laser typeloser | DIODE LASER+PICOSECOND LASER |
| Screen | 15.6' 4K HD Android Touch Screen |
| Package size | 51*59*1 23cm (L*W*H) |
| Gross Weight | 79KG |
| Cooling system | Air4 Water + Fans + Sapphire |
| Crystal temperature | -42ºC |
| Handle piece Flow Rate | 5L/min±10% |
| Cooling Water Temp | 20-259C |
| Input Power | 4500W |
| Power requirement | AC220V/110V 50~60Hz |
| Interface Language | English, Russian, German...16 Kinds |
| Warranty | 2 years warranty |
| 1- DIODE LASER PART: | |
| Wavelength | 755+808+1064nm (Diode Laser) |
| Power Optional | 1200W |
| Spot Size | 15*26mm |
| Diode Pulse Duration | 1-400ms |
| Diode Frequency | 1-10HZ |
| Diode Energy Scope | 1-150J/cm2 |
| 2- PICOSECOND LASER PART: | |
| Wavelength | 532nm+755nm+1064nm+1320nm |
| 4 Probes | 5 million shots |
| Spot Size | 1-10mm Adjustable |
| Energy | 2000mj |
1. Are you a factory or just a trading company?
We are the real professional beauty machine manufacturer, which has a total staff of 80 and possesses our own factory with an area of 2000 square meters. You create a market, we do production for you!
2. How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get high-quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
3. Do you have any warranty?
Yes, we have. 2-year warranty on the host machine is given. Six months free replacement warranty for handles, treatment heads, and parts.
4. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat. Please contact us once the machine has any problem. Best service will be offered.
5. What certification do you have?
All of our machines have the RoHS, ISO13485, CE certification which ensures quality and safety. Our products are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if the machine has any problem during working at oversea.
6. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with instructions.
7. How about the shipment?
The machine will be shipped within 2-3 days after the receipt of your payment.
