Complaint
Item Name | Aluminum Roof Tent |
Sleeping Area | 120x210cm |
Feature | Shell with rail to install the extra accessories |
Option | Side Awning(240x200cm)+25USD |
Dural Shell | Aluminum Shell with insulation&frame |
Material | 280g Polycotton Rip-stop, waterproof 1500mm, UV and mould resistant |
Ladder | Aluminum anodized telescopic ladder |
Mattress | High density mattress 60mm thickness with washable cover |
Color | Customizable |
Package Size | 223 × 140 × 22cm |
Q1. What is your terms of packing?
A: We package our goods with brown cartons. If your order quantity can not fill into a full container, we would prefer to suggest packing with wooden box so that can protect goods when shipping. We can also package the goods with your brand boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T (Bank trasnfer)/ Alibaba trade assurance/ West union; 40% as deposit, and balance 60% before delivery. We'll show you the photos of the products and packages before you pay the balance; Sample order 100%payment .
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q8: How to know if the product can set up on your car?
A: Our tents suit for any vehicles that can install roof rack, customers need to prepare roof rack bar in advance.
