Complaint
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer a free sample depending on product types.
Q:Can you print our own logo?
A:Yes, we provide OEM/ODM services.
Q:How long is the quality guarantee?
A:18 months warranty,every products is inspected before they leave the factory.
Q: Do you have a catalog? Can you send me the catalog to see all your products?
A: Yes, we have e-catalog. Please contact us online or send us an e-mail to get it.
Q:How's the delivery?Because I really need them is urgently?
A: 5-10 days for inventory products and 7-20 days for customized products.
Q: What's your main product?
A: Our main products include circuit breakers and transformers. We also have other low voltage apparatus as our minor products.
Q: What is your payment terms?
A: We accept T/T, Western Union, PayPal, Money Gram, L/C at sight.
Q: Any certification of your company or product?
A:We have ISO 9001,CE,CB, SEMKO, SAA, TUV, CCC.
