Complaint
FAQ:
Q1 : What's the difference between inverter and solar inverter?
Inverter is only accept AC input, but solar inverter not only accept AC input but also can connect with solar panel to accept DC input, more energy-efficient.The off-gird solar inverter is suitable for the area lack electricity and has plenty of light.
Q2: What should be noticed when installing inverter?
Put the product in a place where is well ventilate,cool, dry and water-proof. Do not stress or put foreign objects into the inverter. Remember turn on the inverter before turn on the appliance.
Q3: Do we need set the parameter before using ?
No need, our preset parameters can already meet your normal use.
And our inverter is AI intelligent working.
If you need adjust the parameters yourself, you can adjust parameters when the unit is in standby mode.
Q4:What is the supply capacity of your factory?
50000 units/month.
Q5: What is the area of your office? What is the area of you factory?
1500m²; 7000m²;
Q6:How many years do you specialize in export?
Since 2004
Q7: How about the delivery time?
3-5 days for sample order;15-25 days for bulk order. OEM order:30~35 days
Q8:What is the payment terms?
100% T/T in advance for sample order. 50% T/T in advance, balance 50% T/T before delivery for bulk order.
Q9:What is your main market?
BEDFOED are well known in Europe, Africa, Middle East, Southeast Asia and South America, total more than 70 countries and areas.
Q10:Where is your factory located?
Our factory is located in Guangzhou, China, and you can get to our company within one hour from Guangzhou Baiyun Airport or Canton Fair Complex. Welcome to visit BEDFORD.
Q11: How can I trust you ?
The value of BEDFORD is Create Value for Customers.
We are a certified high-tech enterprise in China.Our company has been audited and approved ISO, CE and are a China Honest Management Enterprise, Class A taxpayer.
Q12: Do you support OEM service?
Yes, we support OEM. For some items we require MOQ:300pcs. For more questions, feel free to send us inquiry.
Q13:If you have own testing equipment, laboratory, for which tests? (what do you check)
We do voltage,current,interference,load and aging testing and other necessary testing to assure quality for each unit(machine) before factory.
