Complaint
1. Q: Are you a factory or trading company?
A: We are a company which has our own trading department and factory.
2. Q: What is your sample policy?
A: Free samples could be sent to test as request. We can arrange sample by DHL or UPS, but the courier fee would be paid by customer.
3.Q:How many days do you need for prepare samples?
A: If without extra demand, it will be sent within 7days.
4.Q: How many days for mass producing?
A: It depend on the order quantity.If order quantity is less than 1000pcs, delivery would be within 3 working days.
5.Q: What payment terms do you do?
A: We can accept T/T, L/C, D/P,Paypal, West Union ,MoneyGram .
6.Q:What's package do you use for the products?
A: We have professional package for the products. Customized package are also available based on certain MOQ.
7.Q:Can I print my own brand logo on your product?
A: OEM orders are highly welcome. Please write us the details of your logo color, logo position; user manual before you send us inquiry. In this way we can offer you most accurate answer at the first time.
If you are interested in our products , please contacts us directly for more information . We sincerely welcome your inquiry.
