Complaint
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| Product Name: | Matcha powder | Assay: | A,AA,AAA,AAAA,AAAA |
| Appearance: | Green powder | OEM service: | Availabel |
| Solubility | Partly Soluble in water | Application: | Health care supplement,Nutritional Supplement |
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1. All of our ingredients meet strict quality and food safety standards, and surpass industry standards for purity and cleanliness.
2. Our food ingredients are certified to applicable organic standards: National Organic Program (NOP) and European Union (EU).
3. We use organic certificate who meet or exceed IFOAM standards and are accepted worldwide.
4. We also can provide ISO, HACCP, KOSHER certification.
| Cargo weight | Packing | Shipping method | Lead-time |
| 5-50kg | Below 5kg Use Foil bag;5-25kg use two layer PP bag,then into master carton or cardboard drum | International express | 7-10days |
| 100-200kg | 25kg/drum,use two layer PP bag,then into cardboard drum | Air shipping | 7-10days |
| Over 500kg | 25kg/drum,use two layer PP bag,then into cardboard drum | Sea shipping | 20-55days |
Xi'an Haoze Biotechnology Co., Ltd. established in 2015, is a professional engaged in the research, development, sale, and service of Turkesterone, NMN, Astaxanthin, Curcumin, Coenzyme Q10.We are located in Xi'an with convenient transportation access. we have excellent teams who focus on product development & design, quality control & inspection, and company running. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction. In addition, we have obtained ISO9001,HALAL and Kosher certificates. Selling well in all cities and provinces around China, our products are also exported to clients in such countries and regions as North America, Europe, Oceania, and the Middle East. If you have any new ideas or concepts for the products, please contact us. We are glad to work together with you and finally bring you the satisfied products.We also welcome OEM and ODM orders. Whether selecting a current product from our catalog or seeking engineering assistance for your application, you can talk to our customer service center about your sourcing requirements."Top Quality, Customer First" is our adhering, to and implementing the principle of "high standards, safe & fast delivery, good service", to create a mutual benefit partnership with customers. We warmly welcome customers from at home and abroad to establish cooperation and create a bright future with us together.
Q: How to start orders or make payments?
You can send our your Purchase order(if your company has), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly. It is also ok for western union ,money gram, Paypal and others.
Q: How to confirm the Product Quality before placing orders?
You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the
samples.
Q: What's your MOQ?
For the high value product, our MOQ starts from 1g and generally starts from 10gs.
For other low price product, our MOQ starts from 100g and 1kg.
Q: Is there a discount?
Yes, for larger quantity, we always give the best price.
Q:How do you treat quality complaint?
First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we
will send you free goods for replacement or refund your loss.
Q:How to contact us ?
You can choose your interested products and send inquiry to us.
Send Email to us.
Q:what is the shipping way ?
For small order ,we ship by air express ,like Fedex, TNT,DHL,EMS ,
For large order ,we can send by air to the air port and send by sea to the sea port
