Complaint
Q: Are you car wash machine trader or manufacturer?
A: Yes, we are the car wash machines manufacturer in china. Our brand is Shinewash. So we have the competitive price, and could provide the spare parts at any time.
Q: What types car wash machines can you produce?
A: We can produce the rollover car wash machine, tunnel car wash machine, touchless car wash machine. Besides, could be customized according to you request.
Q: Can the color and appearance be customized?
A: Yes, of course, they could be customized, just tell me what color you need, and the drawing of the appearance, we could do according to your request.
Q: Can I put my brand name on machine instead of your brand name?
A: Yes, we could stick your brand name on the machines according to your request.
Q: What is the delivery time?
A: S1 roller car wash machine time is 3-7 days once get the advanced payment , according to which type you need.
Q: What about the foundation? How long will it take?
A: We could provide the drawing of the foundation, it needs around 5 days.
Q: How to install the machine? And how to do daily maintenance?
A: We could provide the installation drawing and guided installation video.
We could provide the maintenance manual to you.
Q: How about the warranty time and sales-after service?
A: Our machine warranty time: 3 years ( 100,000 times ), in warranty time, if the machine have any question, we could provide the parts free of charge.
Q: Why your machine control system is PCL, others' are MCU ? What is different?
A: PCL technical is more advanced, performance is much more stability, easier to maintain, and the important is life time is much longer than MCU.
