Complaint
| Item | DM-901 | DM-902 | DM-903 | DM-904 |
Solar Panel | 20W/5V poly 350*350mm | 28W/5V poly 500*350mm | 35W/5V poly 580*350mm | 40W/5V poly 630*350mm |
Battery | 12Ah/3.2V Lithium Battery | 24Ah/3.2V Lithium Battery | 30Ah/3.2V Lithium Battery | 42Ah/3.2V Lithium Battery |
Lamp | 82pcs SMD chips, 730lm in average | 144pcs SMD chips, 730lm in average | 226pcs SMD chips, 730lm in average | 324pcs SMD chips, 730lm in average |
| Lamp size | 217*179*45mm | 258*213*45mm | 312*270*50mm | 365*295*50mm |
Packing | 1pc in one color carton 8pcs in one Carton | 1pc in one color carton 6pcs in one Carton | 1pc in one color carton 5pcs in one Carton | 1pc in one color carton 5pcs in one Carton |
| Carton packing gross weight | 66*37.5*38cm 20kg | 52.5*51*38cm 24kg | 60.5*43*38cm 24kg | 66*34.5*38cm 21kg |
| Lamp body material | Die-casting aluminum | |||
| Lighting time | Dimming plan, lighting whole night | |||
| TF card | Options from 16G to 128G, charged sepeartly $3 for 16G | |||
| Others | Resolution:1080P day and night full-color Focal length:4MM System:Linux Nighttime visual range:Better within ten meters Active Wi-Fi range:Up to 50 meters if there's no obstacle APP Platform:Tuya Smart | |||
1.Q: Are you a factory or a trading company?
A: We are a manufacturer. Welcome OEM and ODM for you.
2. Can we have a sample order?
A: Of course! Any sample order is welcome for testing and checking.
3.What is the warranty for the products?
A: Battery:3 years. Controller/LED:5 years. Pole/solar panels:15-20 years
4.How to ship the goods?
A: By sea usually. If urgent requirement, air-shipping is available(except:Batteries)
5. How to deal with the fault?
A: If the problem caused by manufacturing quality, we will change and replace it in free.
