Q1. Can this printer print my product?A: Please show us the material and content you want to print,then we can help you choose the printer and the cartridge that suits you well.Q2. How about the ink cartridge for this printer?A: It is solvent ink and now widely used in such non-porous materials as glass, plastics. And it cannot be erased unless you scrape with hard tool.You can buy the ink from us or in your local country.
Q3. What if the machine went wrong?A: We provide one years machine warranty. During the warranty, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime online service. So any doubts, just let us know, we will give you video technical instruction.
Q4. What payment terms can you accept?
A: BOLETO, Mastercard, Visa, e-Checking, PAYLATER, T/T on Alibaba, and payment before delivery.
Q5.Can you ship the machine to my address?A:Yes, we could use DHL/FEDEX to express the machine. It usually takes 4-7 working days to arrive.
Q6. Are you a factory?A:Yes,so our price are most competitive. We are in Hangzhou,China. Welcome to our factory.
If you have more questions, please feel free to ask us.
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