Complaint
Q1. What is your terms of packing?
A: Generally, we use steel frame covered by cartons to pack our goods . If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, 70% balance before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 15-20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. How long the battery need to charge?
A:Normally, 8-10 hours in full charge.
Q6. What is your after-sales service?
A:Premium quality and attentive service production process with one year guarantee
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
