Complaint
| NO | Parts Name | Material |
| 1 | Nut | A2-70 |
| 2 | Spring Washer | SS304 |
| 3 | Stem | SS304/SS316 |
| 4 | Handle | SS304/SS201 |
| 5 | Gland Nut | SS304 |
| 6 | Packing | PTFE |
| 7 | Thrust Washer | PTFE |
| 8 | Cap/Bonnet | CF8/CF8M/WCB |
| 9 | Gasket | PTFE |
| 10 | Seat | PTFE/RPTFE |
| 11 | Ball | SS304/SS316 |
| 12 | Body | CF8/CF8M |
| Size | d | L | H | S | ISO5211 | E |
| 1/2" | 15 | 62 | 60 | 9 | F03/F04 | 95 |
| 3/4" | 20 | 70.5 | 64 | 9 | F03/F04 | 115 |
| 1" | 25 | 82 | 70 | 11 | F04/F05 | 130 |
| 11/4" | 32 | 99 | 77 | 11 | F04/F05 | 150 |
| 11/2" | 38 | 107 | 85 | 14 | F05/F07 | 160 |
| 2" | 49 | 121 | 95 | 14 | F05/F07 | 170 |
| 21/2" | 65 | 150 | 128 | 17 | F07/F10 | 220 |
| 3" | 80 | 168 | 145 | 17 | F07/F10 | 235 |
| 4" | 100 | 204 | 178 | 19 | F07/F10 | 300 |
| QUESTION? | ANSWER |
| 1. Are you a factory? | Yes, Welflow is a factory located in Wenzhou, Zhejiang, China. |
| 2. Do you have any requirements of MOQ? | No limited to MOQ but the difference in unit price. |
| 3. Payment Terms | Typically 30% T/T as deposit, 70% against copy of BL/ Or balance L/C at sight. |
| 4. Nearly Sea Port | Ningbo or Shanghai Port |
| 5. Terms: | FOB Ningbo/Shanghai, CIF, FCA, etc. |
| 6. Delivery Time: | Typically, it is 30-35 days after receiving the deposit payment. However, almost all of the items we have stock in 304. |
| 7. Could you accept color Marks or Color Boxes? | Yes, both are acceptable; we have experience with them. |
| 8. Could you accept marking our logo on the products? | Yes, on the handle or the bodies, both are okay. 1. Print on the Handle (NO MOQ requirements) 2. Laser Marking. (NO MOQ requirements) 3. Carvings(NO MOQ requirements) 4. Casting on the bodies (Has MOQ requirements) |
| 9. Do you have Material Certificates? | Yes, if required, Each item will be laser marked with Heat NO and the material certificates. |
| 10. How do you deal with customer complaints, such as quality issues? | This is an issue we take very seriously. As long as it is confirmed to be a quality issue, we will take full responsibility. 1. exchange or refund is acceptable. It mainly depends on how you need to deal with it. |
At Welflow Valve, we're dedicated to providing you with high-quality stainless steel valves and fittings. We understand that as a business owner or manager, you value reliability and excellent service, which is why we prioritize the completeness of our supply chain.
Our products, including ball valves, check valves, gate valves, globe valves, thread fittings, and flanges, are competitively priced without compromising quality. We take great care to ensure our product meets high quality and performance standards.
One of our key strengths is our supply chain, built on trust and long-term partnerships. We work closely with our manufacturing agents and logistics partners to ensure that our products reach you on time and in perfect condition.
Our team of experts is always available to provide technical support and help you choose the best product for your specific needs. We understand that every business is unique and are committed to providing personalized service that meets your needs.
