Q1. How long is the processing and shipment time?A: There will be a 24-hour payment verifying time by alibaba, we will ship the goods within 24 hours after the verifying time,
shipment will take 3-5 days.
Q2. Why my order is frozen? What can I do? A: It is payment security problem, please check with your bank why they block payment on alibaba.
Q3. I cancelled my order, why I still do not receive the refund? A: After the order is cancelled, it takes about 7 working days for alibaba to process the refund.
Q4. What is your Returns/Exchange policy? A: All returns will be considered on a case by case basis. All glasses must be in the original packaging with all labels still
attached. or used bundles could not be returned or exchange.
Our company keeps in line with quality first, consumer's first, price reasonable, the purpose of delivering high quality services and dedicated services to our customers. Should there be any further information you may need, please feel free to contact us. We would be willing to help you with pleasure at any time. Thank you!