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FAQ

Q:How do I choose the right solar system?
A:We provide a 24-hour online guidance service to customize a solar system for you according to your electricity needs. 
Q:How to pick out certified solar accessories?
A:It is encouraged to pick out gadget add- ons merchandise licensed via nationally permitted certification bodies, and the models, specs, and producers of key factors and uncooked substances need to be regular with the licensed products. In addition, the specifications, models, and technical parameters of all gadget add-ons need to fit the plan of the whole system.
Q:What is the protection of photovoltaic strength generation, how to deal with lightning strikes, hail, leakage, and different problems?
A:First of all, DC combiner boxes, inverters, and different gear strains have overload safety functions. When atypical voltages such as lightning strikes and leakage occur, they will routinely become off and disconnected, so there is no protection problem.Secondly, the floor of photovoltaic modules is made of superb impact-resistant tempered glass, which has passed through rigorous trying out and checking out when passing the EU certification and can stand up to wind stress of 200Pa and snow stress of 7200Pa.
 Q:How do I ship the product to my home?
A:First of all, after our engineers have custom-made the machine appropriate for you, We will ship the goods to the destination port by sea. We will aid in the complete process, entire the transportation and customs declaration, and have no issues about customs clearance and clean receipt of goods. Africa, Asia furnish door-to-door carriers or nearby pickup services.
Q:Will it be hard to installation if I deploy it myself?
A:We grant experts to set up drawings and person manuals, TANFON hands-on setup technique videos, and the manufacturing unit has a very whole setup gear for on-site set up demonstrations. Any nearby electrician can without difficulty installation the TANFON device 100%.
Q:Do you have auto transfer switch between grid and solar system?
A:YES!
At daytime solar will be charged then during outages solar system will support to,when battery not enough ,will use grid or
generator automatically .
Q:What is your maintenance rule?
A:With lifelong maintenance and Professional customized design, Tanfon's commercial and residential solar systems reduce financial expenses and energy autonomy.
Buy Tanfon's solar system, and get a free smart lifelong maintenance butler APP!