Complaint
Solar Wind Power Hybrid System 10kw 15kw, off Grid Solar Wind Power System for Home Use or Factory Use, Hybrid Solar Wind Generator
[ Philosophies ]
◊ Mission - Sincere, All-win, Unite, Aggressive.
◊ Business Philosophy - People-oriented, Unite and Cooperation, Customer First, Reform and Innovation.
◊ Values - To build first-class team, To create impressive performance, To struggle for the realization of dreams and corporate vision.
Why Choose Tanfon Products?
1) TANFON has sold the system to Nigeria, Colombia, Burkina Faso, Egypt, Bolivia, Kenya, Ghana, South Africa, Argentina, Philippines, Congo, etc. Almost 85% of Africa countries !
2) With a professional installation team, Have went to Egypt, Chad, Nigeria, Ghana, Doha, Pakistan for installation
Our colleagues also are from African Sales Elite, they are good at polyglot language, we can be better service for our customers from all over the world.
3) Already started some inverter factories in some countries. so there is no problem in after sale service. And we are still looking for local factories in other countries, to unfolding depth of cooperation
4) We insist on using good quality raw material whenever and wherever.
We have offered many government projects in many countries. Our products are produced according to the quality of the government projects.
5) With customer's' praise as an assurance, Tanfon is a guaranteed brand.
6) Our company's philosophy is: one-stop solar energy service platform
Q: What can be included for this system from TANFON?
A:This system includes:solar panels, PV array combiner,Solar inverter with MPPT solar controller build in, Gel free maintenance battery,solar panel rack,cables.,etc.
Q: Is the solution for complete set? If not, what else are needed?
A: Yes, we can provide solution of complete set. If you don't need complete set, basic parts are available also.
Q: Is the system solution always the same? Can I customize one?
A: No. We have professional teams making solutions for our clients. Solutions are mainly customized based on different sunshine time and power consumption. So the 1kw system may be with different configuration.
Q: Who arranges the shipping?
A: We could help you arrange the shipment, we have good service forwarder in Guangzhou.
Q: Can the inverter switch automatically to national grid to protect batteries.
A: Yes. It can also connect to third generator, as like diesel generator. Please tell our sales before production.
Q: What is the lifetime of the solar power system?
A: Solar panel's lifetime are 25 years, charger controllers 5~ 7 years, inverters 5~7 years, batteries 6~8 years.
Q:what is TANFON solar system after sales service?
A: during the warranty ,Solar panel--ship free new one ;battery-ship the new one ,
Inverter/controller---ship free PCB by DHL or Fedex.
Q:what is your trade Assurance?
A:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
If you have more question, welcome to contact us freely, Choose TANFON, Choose Satisfaction!
