Complaint
Our Service & FAQ
Q.How to get a sample?
A. Please contact sales person to share about your requirement ,like ribbon type,width,length etc. FREE SAMPLE is available
Q.How to be our agent in your country?
A. Please contact sales person to talk a bit more about your company information , it will be great honor for us to have you as our agent.
Q.How to contact us?
A.Send us an email or RFQ via here
Or contact directly with us via here
Q:What shipping methods do you provide and how long can I get the goods?
A:DHL / EMS/UPS / TNT / FEDEX as requested, 3-6 days
Q:How about after-sale service?
A:1 year warranty on all products, warranty period starts from the date of BL date.
Q:Can we have our logo or company name to be printed on the product or package?
A:Yes, printer with logo or company name is acceptable, it will be accomplished by silk printing, please contact us for more details.
Q:What about lead time?
A:Sample, 1-2 days/Bulk: 3-5 days (100-300pcs), 5-7 days(300-500pcs), 7-10 days(500-1000pcs)
