Complaint
1)Competitive price.
2)Continuance service and support.| Outer Diameter Range | Weight Range | Surface Finish | Forging Reduction | Machining Options |
| Up to 8000mm | Up to 15000kg | 3.2um Ra or As Required | 3.1 or As Required | Rough Machining or Finish Machining |
Q: Are you trading company or manufacturer?
A: We are trading company with several fully owned manufacturing plants.
Q: How long is your delivery time?
A: For customized parts, it's generally 30-45 days. For off-the-shelf products, it's 15 to 20 days.
Q: How do I know about the delivery?
A: Before shipment we will confirm with you about all the details including CI and other attention issues. After ship out, we will inform you of the tracking number and keep updating the latest shipping information for you.
Q: Do you provide samples? Is it free?
A: Yes for sure. For heavy weight products, the courier fee is to be borne by the customer.
Q: What is the term of payment?
A: T/T 30% on order, 70% on sight of copies of BOL. Or 100% L/C at sight.
Q: What can you buy from us?
A: The range of products covers all sorts of metal parts for machinery and hardware. Our processes include casting, forging, machining, stamping and fabrication.
Q: What will you do for after sales?
A: We will follow up and await your feedback. Any question related to our metal parts, our experienced engineers are ready to help. And welcome to contact for any supporting of your other application even if there is no relationship with our products.
Q: How can you guarantee quality?
A: Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q: Which kind of file format you can read?
A: PDF, ISGS, DWG, STEP, MAX..
Q: If we don't have drawing, can you make drawing for me?
A: Yes, we make the drawing of your sample and duplicate the sample.
Q: How can you get the quotation?
A: Please send us information for quote: drawing, material, weight, quantity and request.
