Complaint
About NOVAService.
1. What makes you different with others?
1) Our Excellent Service
For a quick, no hassle quote just send email to us
We promise to reply with a price within 24 hours - sometimes even within the hour.
If you need an advice, just call our export office at 0086-25-51873961, we will answer your questions immediately.
2)Our quick manufacturing time
For Normal orders, we will promise to produce within 15 days.
As a manufactory, we can essure the delivery time according to the formal contract.
3)Our Special Export Design
We pay very much attention to the export packages. We have plastic clips on the beams to protect the beams from surface damage in the transportation, We have got the whole uprights wrapped with transparent plastic film.
4)Our Warranty Time
The High Standards in the Design and Manufacturing ensure us to support the products with a 10-Year Warranty Time for your normal use, it is the Longest Manufacturer's Warranty !
2. What is delivery times?
This depends on the product. Typically standard products are delivered within 20 days.
The delivery time of the special products is according to the time of setting up of the tooling.
3.What is the term of payment?
1) T/T payment. 2) LC
4. May I know the status of my order?
Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time.
5. Are samples available?
Yes, we can send some sections of samples for your reference by express.
Please feel free to contact us now, if you have any inquiry or question about Pallet Racking For Storage .
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